Privacy Policy
Effective Date: April 1, 2026
Last Updated: April 1, 2026
1. Introduction
This Privacy Policy describes how Home Services Analytics (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you access or use our website, applications, and related services (collectively, the “Services”).
This Privacy Policy is intended to comply with applicable data protection laws and the requirements of third-party platforms, including Google and Intuit.
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect only the information necessary to provide and improve the Services.
A. Personal Information
- Name
- Email address
- Phone number (if provided)
- Account credentials
B. Business and Financial Data
Through authorized integrations (e.g., QuickBooks), we access:
- Transaction data (income, expenses, invoices, payments)
- Chart of accounts
- Financial reports (e.g., profit and loss, balance sheet)
- Customer and vendor data
We access QuickBooks data in a read-only manner unless explicitly authorized by the user, and solely to generate financial analytics, reports, and performance insights.
C. Usage and Technical Data
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and interaction data
- Referring URLs and UTM parameters
- Session timestamps
D. Cookies and Tracking Technologies
We use cookies and similar technologies to maintain sessions, analyze usage, and improve performance.
3. How We Collect Information
We collect information through:
- Direct user input
- Secure OAuth authorization flows
- Automated technologies (cookies, logs)
- Third-party integrations with explicit user consent
4. Authorized Access, Scope Limitation, and Data Minimization
When you connect third-party services, we request access only to the minimum scopes and data necessary to provide the Services.
We collect and process only the data required for core functionality and do not collect information unrelated to the Services.
5. How We Use Information
We use information strictly to:
- Provide and maintain the Services
- Generate dashboards, analytics, and financial insights
- Calculate KPIs and performance metrics
- Improve system performance and reliability
- Communicate with users
- Ensure security and prevent fraud
We do not access or process data beyond what is necessary to provide the Services.
6. Google User Data Compliance
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically:
- Google user data is used only to provide user-facing features
- Google user data is never used for advertising, marketing profiling, or resale
- Google user data is not transferred to third parties except as necessary to operate the Services
- Google user data is not used to develop, improve, or train artificial intelligence (AI) or machine learning (ML) models
7. Artificial Intelligence and Data Usage
We do not use customer data, including data obtained through integrations, to train or improve artificial intelligence or machine learning models.
8. Third-Party Services and Subprocessors
We use trusted third-party providers to operate the Services, including but not limited to:
- Hosting: Vercel
- Database: Neon or Supabase
- Communications: Twilio
- Payments: Stripe (if applicable)
These providers act as subprocessors and are contractually obligated to safeguard data.
We access third-party platform data (e.g., Google, QuickBooks) only with your explicit authorization.
9. Data Sharing and Disclosure
We do not sell, rent, trade, or otherwise monetize personal or financial data.
We may share data only:
- With service providers necessary to operate the Services
- To comply with legal obligations
- To protect rights, safety, or property
- In connection with a business transaction (e.g., merger or acquisition)
Customer data is processed on a per-account basis and is not combined across users except in aggregated, anonymized form.
10. Data Retention
We retain data only as long as necessary to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes and enforce agreements
11. User Rights and Data Control
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Disconnect integrations at any time
Users may revoke access at any time through their Google or QuickBooks account settings.
To exercise rights, contact: support@homeservicesanalytics.com
12. Data Deletion
You may request deletion by:
We will process requests within a reasonable timeframe, subject to legal obligations.
13. Data Security
We implement industry-standard safeguards, including:
- Encryption in transit (TLS/HTTPS)
- Secure API authentication
- Role-based access controls
- Logging and monitoring systems
While we take reasonable measures, no system is completely secure.
14. Data Breach Notification
We will notify affected users of any data breach as required by applicable law.
15. Children’s Privacy
The Services are not intended for individuals under 13. We do not knowingly collect data from children.
16. International Data Transfers
Data may be processed in the United States or other jurisdictions where our service providers operate.
17. California Privacy Rights (CCPA)
California residents may have rights including:
- Access to personal data
- Request deletion of personal data
18. Data Processing Roles
We act as:
- A data controller for account and usage data
- A data processor for customer data obtained via integrations
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material changes will be communicated where required.
20. Contact Information
Home Services Analytics
21. Compliance Statement
This application complies with applicable platform requirements, including:
- Strict adherence to Google API Limited Use policies
- Secure handling of financial data from QuickBooks
- No sale or unauthorized use of user data